499 com believes gaming should be about entertainment and fun — nothing more. We're here to help you play responsibly and stay within your limits. Your well-being is our top priority.
499 com offers you all these protective features completely free of charge
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded — that's 499 com's commitment to you.
Decide how long you'll play before you start. Automatic reminders will notify you and end your session at the set time. Stay aware of how long you've been on screen.
Need a break? Set a cooling-off period from 24 hours up to 6 weeks. During this time, you won't be able to log in or place bets.
Self-exclude for anywhere from 3 months to 5 years for a long-term break. Your account will be completely locked for the entire duration.
With this setting enabled, you won't be able to place bets above a set amount. Protect yourself from placing large, impulsive wagers.
Take a free self-assessment to find out whether your gaming habits are healthy. Your results are completely private and visible only to you.
Responsible gaming means keeping entertainment as just that — entertainment. At 499 com, we're committed to ensuring every player can enjoy gaming as a source of fun, free from pressure or addiction.
Online gaming is growing rapidly in popularity across Bangladesh. For most people, it's simply a form of entertainment — and that's perfectly fine. But for some, it can spiral out of control. 499 com is committed to reducing that risk and creating a safe environment for everyone.
Gaming is great when it's just for fun. But when it starts causing financial stress, damaging relationships, or affecting your mental health, it becomes a problem. All responsible gaming features and tools at 499 com are completely free to use.
⚠️ Keep in mind: Gaming is entertainment, not a source of income. Chasing losses with bigger bets is never the answer.
The first step toward responsible gaming is knowing yourself. Watch out for these signs that your gaming habits may need attention:
If any of these signs apply to you, act now. 499 com's support team and self-exclusion tools are here to help.
You can easily set various limits from Account Settings on 499 com. Here's a step-by-step guide:
Log in to 499 com with your username and password.
Go to your profile menu and select the "Responsible Gaming" option.
Choose from deposit limits, time limits, or bet limits — whichever you need — and enter the amount or duration.
Confirm the limit via SMS or email OTP. It will take effect immediately.
Reducing a limit takes effect immediately, but increasing one requires a 72-hour cooling period. This is in place to protect you.
If you feel you need a longer break from gaming, use 499 com's self-exclusion feature to lock your account for a set period of time.
No promotional messages, bonus offers, or gaming reminders will be sent during your self-exclusion period. Your account cannot be reopened while the exclusion is active.
🔒 Self-exclusion is a serious decision. Once activated, this cannot be reversed before the period ends. This is by design, to protect you.
Answer these questions honestly. If most of your answers are "yes," consider speaking with a specialist or contacting our support team:
This checklist is for self-awareness only and is not a substitute for professional support.
Enable It Now from Settings
Track how long you've been playing
Breaks from 24 hours up to 6 weeks
Lock from 3 Months to 5 Years
Our Responsible Gaming team is here for you 7 days a week, 24 hours a day.
Keep Gaming Fun
Never play beyond your budget. Don't chase losses by placing more bets.
Join 499 com and access all responsible gaming tools at no cost. Your safety is our top priority.